Our client, a specialized cleaning and facility management company, provides industrial deep cleaning and housekeeping services to pharmaceutical, manufacturing, commercial buildings and corporate offices. Their core focus is helping businesses remain audit-ready and hygiene-compliant with targeted deep cleaning solutions.
How We Helped a Facility Management Company Generate Consistent B2B Leads Using Cold Email and LinkedIn Outreach
Client Overview:
Client:
Objective:
Services Provided
Challenges:
Before partnering with us, the client struggled with:
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Low inbound lead volume
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Poor-quality prospects from traditional sources
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Limited market awareness, especially among pharma and manufacturing decision-makers
They needed a consistent and cost-effective way to generate qualified B2B leads.
Our Objective
We partnered with the client to:
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Generate 25 qualified replies every month
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Increase visibility in industrial zones like Changodar, Shela/Bopal, and Ahmedabad
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Reduce average cost-per-lead using organic, outbound B2B strategies
Strategy Blueprint: From Trial to Scalable Pipeline
Our execution was based on Digitechniks’ proven B2B playbooks:
These strategies are part of our larger framework offered under our B2B Lead Generation Services.
Digitechniks’ Strategic Approach:
Over a 4-month period, we executed a dual-channel outreach campaign using LinkedIn and cold email:
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Phase 1: LinkedIn Outreach
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Tools used: LinkedIn Helper
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ICP-focused connection requests + personalized messaging
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Follow-ups spaced over 7–10 days
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Phase 2: Email Outreach
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Tool used: Snov.io
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Industry-personalized cold email sequences
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2–3 follow-up emails with soft CTAs
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Built targeting around pain points like audit hygiene, compliance, and cleaning quality
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📊 Results After 4 Months
| Metric | Total (Apr–Jul) |
|---|---|
| Total Tasks | 5,155 |
| Total Accepted (LinkedIn) | 621 |
| Total Replies | 232 |
| Qualified Replies | 93 |
| Positive Replies | 47 |
| Avg. Opportunities/month | 2–3 |
📌 “Qualified replies” = relevant, decision-making leads from our ICP
We launched a multi-phase outreach campaign using LinkedIn and cold email. Here’s how we executed it step-by-step:
✅ Phase 1: Initial LinkedIn Outreach
We began with a 15-day LinkedIn outreach trial targeting housekeeping and facility managers in industrial plants.
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Tools used: LinkedIn Helper for automation
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1,265 total tasks → 640 invites → 156 accepted connections
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Personalized messages based on company type
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Manual follow-up with all accepted leads
📈 Results:
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Initial traction with replies and positive conversations
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2 opportunity calls within the first month
✅ Phase 2: New Avatars + Structured Follow-ups
Based on insights, we introduced two new avatars:
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Avatar 2: Property & Facility Managers of Commercial Buildings
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Avatar 3: Industrial Plant Admins & Safety Officers
Once each campaign hit 300+ accepted connections, we triggered automated follow-up sequences — significantly improving reply and qualification rates.
✅ Phase 3: Offer Expansion + ICP Alignment
During review meetings, the client decided to focus heavily on facility and housekeeping services and expand into new verticals.
New campaigns launched:
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Facility Managers – Pharma Companies
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Owners & Builders – Commercial Properties
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HR Heads – 150+ Employee Companies (Ahmedabad)
🎯 We localized campaigns and further refined messaging/offers. These campaigns aligned with our Zero-Budget B2B Lead Generation Strategy to enhance relevance and ROI.
Parallel Email Outreach Strategy:
We procured 5 new domains and set up 15 mailboxes, warming them up over 3 weeks using Snov.io.
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Created 3 subject line variations
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15-day follow-up sequences implemented
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Client provided databases for segmented targeting
📩 Results:
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5,522 emails sent
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918 opens (46% open rate)
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494 link clicks (26% click rate)
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13 qualified replies
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7 WhatsApp responses
Optimization: Weekly Syncs & Persona Refinement
Every week, we:
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Reviewed messaging and offers
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Updated ICP targeting based on converted leads
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Refined the campaign structure to reduce drop-offs
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Added nurturing and custom WhatsApp follow-ups for warm leads
Campaign Execution & Monitoring:
LinkedIn Campaign:
- ~1200+ outreach actions per month (connections, messages).
- Monitoring:
- Connection acceptance rates.
- Reply rates.
- Qualified Replies
- Positive Replies (Intent to Buy)
- Opportunities Created
- Connection acceptance rates.
Email Campaign:
- Sent via 15+ warmed-up mailboxes.
- Metrics tracked:
- Open rates: 35–50%
- Click-through rates: 10–15%
- Reply rates.
- Open rates: 35–50%
Results Achieved:
LinkedIn Outreach
25
Cold Email Outreach
25–30
Cold Email Outreach
10-15
Combined Outcome
8-10
ROI & Performance Comparison
| Channel | Traditional Agency Approach | Our Outreach Campaign |
|---|---|---|
| Lead Quality | Mixed, often junior roles | ICP-aligned decision makers |
| Cost per Lead | ₹4,000–₹7,000+ | ₹800–₹1,200 (Avg.) |
| Control | Limited (agency dependent) | Full control via dashboards |
| Speed | 6–8 weeks for first traction | Qualified replies in 2–3 weeks |
| Volume | Low and inconsistent | 63 qualified replies in 4 months |
By leveraging our B2B Lead Generation Services and outreach frameworks, we consistently delivered qualified leads at a lower cost.
Insights & Key Learnings
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Follow-up Sequences Outperform Cold First Touches: Qualified replies spiked once we activated follow-up campaigns for accepted connections.
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Localized Messaging Converts Better: Campaigns targeting Ahmedabad HR heads and commercial property managers yielded higher positive replies when city/location was mentioned.
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LinkedIn Works Best with Volume + Personalization: Response rate improved when personalized intro lines were based on industry and company size.
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Warm Mailboxes = Email Results: Investing in domain warming and inbox reputation early led to higher open and click-through rates by July.
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Offer Clarity Drives Conversion: Campaigns with specific, problem-solving offers (e.g., deep cleaning before audits) had higher lead interest.
Conclusion:
With a phased, data-driven approach — from ICP mapping to domain-warmed email outreach , we helped the client build consistent visibility and traction among B2B decision-makers in their industry.
By applying proven B2B lead generation strategies and refining our execution weekly, we helped this facility management company build a cost-effective, scalable lead pipeline in less than 4 months.
👉 If you’re ready to implement a similar system in your business, explore our B2B Lead Generation Services or reach out to book a consultation.
If you'd like to explore how this proven framework can be tailored for your business
Schedule your discovery call with sharan kulkarni today.
Book A Discovery CallFAQs
1. What are facility management services?
Facility management services involve the maintenance, operation, and optimization of buildings and infrastructure. They cover areas like security, housekeeping, HVAC, energy management, and workspace planning.
2. Why outsource facility management?
Outsourcing facility management helps businesses cut costs, improve efficiency, and focus on their core operations. Expert providers bring scalable solutions, compliance knowledge, and advanced technology for smoother operations.
3. How do facility management companies help reduce costs?
By streamlining maintenance, energy use, and vendor contracts, facility management companies can lower operating costs by up to 20–30% while improving service quality.
4. Which industries benefit most from facility management services?
Industries like manufacturing, IT parks, hospitals, retail, and corporate offices see the biggest benefits due to large-scale infrastructure and compliance needs.
Sharan Kulkarni
Sharan Kulkarni is a B2B Lead Generation Specialist and author of ROI Decoder, with 10+ years’ experience helping SaaS, IT, and service firms generate predictable qualified leads. He leads Digitechniks’ outreach strategies across LinkedIn, cold email, and SEO. Connect with Sharan on LinkedIn
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